my account

how do i create an account?

  1. click the “sign in” link at the top left of our site

  2. enter your name

  3. enter your email address

  4. create a password

What if i already have an account?

  1. click the “sign in” link at the top left of our site

  2. just enter your email and password

what if I forgot my password?

click “forgot password” after clicking “sign in” link

SHIPPING

How much are shipping costs?

Our goal is to get orders out as quickly as possible. We ship via USPS regular first class mail for FREE (usually 5 to 8 business days). For USPS Priority Mail, it is $7.49 and customers can expect their orders in 3 to 5 business days. For USPS Priority Mail Express, it is $24.49 and orders will be delivered in 1 to 3 business days.

How is my order shipped?

We primarily use USPS. For special orders done with a Crew rep, we may use FedEx.

How do I track my Order?

We'll send an email to update you on the progress of your order. You can also give us a call for an update on your order.

What happens if my order gets lost?

Products purchased From themuttlycrewstore.com are made pursuant to a shipment contract.  The risk of loss passes to you upon our delivery to the carrier.

company

ARE YOU GUYS JUST INTO MUTTS?

NO! WE ADORE ALL DOGS (AND CATS), MULTIBREED OR NOT. LOVE ALL PAWS!

shirts

how will I know your shirt will fit my dog?

As long as you know your dog’s weight our shirts will fit.